Losing your customers

Losing Your Customers
By Sinapup

There are lots of ways to get customers to not return. Losing customers, is it a problem? You have to work very hard to chase a customer away. How do you do it?

One way is to ignore to them. Whatever they have to say about you, your company or your service, you don’t hear them. Doesn’t she know that you are busy? You have better things to do than stand about jawing about something. She will just have to wait or come back, when you will have more time.

I heard a while back about a sales associate who told a customer that the store was closing in about ten minutes. When the customer objected and said that he wanted more time, the sales person said, “No, I’ve got to close at 5.” In any case the customer left and from what I heard, he had wanted to make a substantial purchase, in the order of $5000. The sales person wanted to get home to watch the local basketball team play. I’m sorry, but that is not good customer relations and it will never make “raving fans”.